HCC Medical Insurance Services (HCCMIS) was established in 1998. It quickly became a recognized leader in the field of international health insurance, offering a complete portfolio of health and life insurance products to customers in over 130 countries. Sensing the increasing acceptance of the Internet as a medium for commercial transactions, HCCMIS was among the first to make insurance products and services available via the internet. This innovation has continued to evolve and, at present, HCCMIS customers can review coverage options, obtain quotes, purchase insurance and receive their insurance documents – all electronically, without human intervention, 24 hours a day. Today, many thousands of international insurance professionals host HCCMIS’s electronic tools on their websites, and this number continues to grow. HCCMIS’s entrepreneurial spirit does not stop in the marketing department.
From its beginning, HCCMIS has focused on providing superior customer service. Emphasizing creative yet solid solutions to the administrative difficulties and service barriers inherent in the international market, HCCMIS has attracted a team of professionals – including underwriters, claims analysts, and customer service specialists – that are unrivaled in today’s market. Augmented by state-of-the-art information technology services, HCCMIS delivers on its promise of astonishing service that adapts to the changing needs of its customers.
HCCMIS was purchased by the Noel Group, LLC, in 2002. This unique and progressive organization, with service offices throughout the world, positioned HCCMIS to transform its customer service department to a full travel and international assistance platform. This allowed HCCMIS to enhance and expand its product offerings, and enthusiastically face the challenges of the ever changing global marketplace.